WARMING EYE MASK (Pack of 5)

Beauty Bible says...

And r-e-l-a-x… That’s what Team Beauty Bible has been doing, having discovered BEAUTYPRO’s self-warming, chamomile-infused eye masks. 

These, we think, are the perfect accessory for a stressed-out world in which we spend too much time glued to our screens, working to soothe tired eyes and nudge the wearer sleep-wards. We will also be recommending them for travel – looking forward to a flight, so we can block out the world, relax and anticipate an upcoming break.

At Beauty Bible, our observation has always been that it’s facial tension which gives the appearance of being more lined and wrinkled than we really are – so in a way, these masks offer a non-invasive alternative to Botox, relaxing the face while being deeply soothing to the eye zone.

Quintessential tester feedback includes…

‘Got the comment: "who woke YOU up?" Much brighter and MUCH more vibrant after use’

‘Ideal for travelling or meditation, or "too much screen time". Also good for any tension headache. Be warned: you may fall asleep with it on! As the mask warms, the aromatherapy oils warm and release their scent’

A very relaxing eye mask to wear; if I put one on at night, I fell asleep and slept more deeply. I also found the masks really did help relieve eyestrain and tension headaches’

‘This eye mask has been used as my 20-minute sanctuary; it really does soothe tired eyes and the warming sensation is fantastic. It claims to create “a calming moment” and that is exactly what it does – like a warm soothing hug for tiredness’

‘I found wearing one of these masks relaxing and I fell asleep more easily than normal and slept for several undisturbed hours.’

A really eye-opening win! (While also being, um, eye-closing…!)

Chamomile, Activated Carbon Powder, Iron Powder, Sodium Chloride, Water-Absorbing Resin, Vermiculite, Deionised Water

1 - Unfold the mask and gently tear apart the two ear loops by pulling apart at the middle.
2 - Open the ear loops away from the mask.
3 - Hook the ear loops over your ears and position the mask over the eye area.
4 - Relax and enjoy 20 minutes of gentle warmth over the eye areas.

How to use video - click here

For external use only. Avoid contact with irritated skin, do not use on wounds, weeping, broken or damaged skin, do not use when wearing contact lenses. In case of direct eye contact from any of the ingredients inside the eye mask then rinse thoroughly with water. Keep out of reach of children.

UK Delivery

STANDARD TRACKED DELIVERY

£4.95

Expected to arrive approximately up to 2- 4 working days following dispatch.

NEXT DAY TRACKED DELIVERY

£7.95. Orders must be placed before 12pm to receive it the next day. Orders placed after 12pm will be delivered the following day. Orders placed over the weekend will be shipped on Monday (excluding Bank Holidays).

FREE DELIVERY (ORDERS OVER £30)

£0

Expected to arrive approximately up to 4 working days following dispatch.

These delivery methods could be affected during delivery strikes or busy periods such as Christmas. This is out of our control and we will do our best to get your order to you in a timely manner. Any delays will be communicated to you.

Order Dispatch Times

MONDAY - FRIDAY

For orders received before 12pm Monday – Friday, goods are dispatched the same day and delivered based on the delivery option chosen and as illustrated above.

If there will be a delay to your dispatch, this will be communicated to you and you will be provided with an updated timeline.

SATURDAY, SUNDAYS AND PUBLIC HOLIDAYS

We do not dispatch orders on a Saturday, Sunday, bank and public holidays. Any orders placed on these days will be dispatched on the next working day and delivered based on the delivery option chosen and as illustrated above.

All delivery times are estimated and BEAUTYPRO Ltd cannot be held responsible for any late deliveries aside of the estimated services we offer.

CHRISTMAS HOLIDAYS / BUSINESS CLOSURES

Our warehouse is closed over the Christmas period, and occasionally for business closures such as stock take. When the warehouse is closed, this will be prominently displayed on the homepage and checkout to alert you of the delay incurred and when we expect to start processing orders. All orders placed before these dates, will be shipped ahead of closure.

Damaged or Incorrect Delivery Policy

We take great care in packaging your order, but in the rare event your delivery arrives damaged, incomplete, or incorrect, please follow the steps below:

REPORTING A PROBLEM

If your parcel arrives damaged, or if there are missing or incorrect items, we kindly ask that you notify us as soon as possible, ideally within 24 hours of receiving your delivery.

• Contact us by email at hello@beautypro.com

• Or call our team on 01273 32 32 32

While we encourage prompt reporting to speed up resolution, please note that your legal rights are not affected if you contact us after this window. Under UK law, you have up to 30 days to reject goods that are faulty or not as described.

PARCEL DAMAGED DURING TRANSIT

If your parcel is visibly damaged at the time of delivery:

• You may refuse the delivery and ask the courier to return it to sender.

• If you accept a damaged parcel, please note the damage on the delivery record (e.g., via handheld device or delivery slip) and take photos of the packaging and contents as received.

This helps us process claims with our delivery partners.

Returns & Warranty Policy

We want you to love your BEAUTYPRO experience. If for any reason you change your mind, we offer a straightforward 14-day returns policy in line with UK consumer law.

14 DAY CHANGE OF MIND RETURNS

You can return your order within 14 days of receiving it, provided the items are:

• Unopened, unused, and in original packaging

• Accompanied by proof of purchase (e.g., your order confirmation)

For hygiene reasons, we cannot accept returns of opened or used products unless faulty.

Please note, we cannot process returns for items purchased with external retailers.

30 DAY FAULTY ITEM RETURNS

All our products are manufactured to the highest standards. If your item is faulty, damaged, or not as described, please contact us immediately. You're entitled to a full refund or replacement within 30 days of delivery.

Please note, we cannot process returns for items purchased with external retailers.

1 YEAR SKINCARE DEVICE WARRANTY

Our skincare devices come with a 1 year warranty from the date of purchase. This warranty covers manufacturing defects and electrical faults due to normal usage.

Please email us with your proof of purchase, the batch code for your device and a description of the issue. We may ask for photos or videos to help process your claim.

RETURN INSTRUCTIONS

1. Email us at hello@beautypro.com with your proof of purchase and reason for return

2. Package the item securely, including the original packing slip and the returns reference you have been given by our customer service team.

3. Return using a to:

BEAUTYPRO Ltd
Unit 2A
Enlightened Business Park
Palehouse Common
Framfield, East Sussex
TN22 5QZ

We strongly recommend all returns are packed well and sent via a tracked service. BEAUTYPRO Ltd. cannot be held liable for lost returns.

Please allow up to 7 working days for action of your return.